|
BPA 1 : Processing incoming and outgoing mail
Duration : 24 Hours |
|||||
| Month |
Total of Service
Year 2017 |
Total of Service Comply KPI
( 24 Hours ) |
Total of Service Not Comply KPI
( 24 Hours ) |
Client Charter Achievement Status
|
|
|
%
Achieve |
%
Not Achieve |
||||
| January |
4013
|
4013
|
0
|
100%
|
0%
|
| February |
2752
|
2752
|
0
|
100%
|
0%
|
| March |
4536
|
4536
|
0
|
100%
|
0%
|
| April |
2993
|
2993
|
0
|
100%
|
0%
|
| May |
4871
|
4871
|
0
|
100%
|
0%
|
| June |
2603
|
2603
|
0
|
100%
|
0%
|
| July |
3078
|
3078
|
0
|
100%
|
0%
|
| August |
3689
|
3689
|
0
|
100%
|
0%
|
| September |
3094
|
3094
|
0
|
100%
|
0%
|
| October | |||||
| November | |||||
| December | |||||
| TOTAL |
31,629
|
31,629
|
0
|
100%
|
0%
|
|
BPA 2 : Supply the stationery to the department
Duration : 24 Hours |
|||||
| Month |
Total of Service
Year 2017 |
Total of Service Comply KPI
( 14 Working Days ) |
Total of Service Not Comply KPI
( 14 Working Days ) |
Client Charter Achievement Status
|
|
|
%
Achieve |
%
Not Achieve |
||||
| January |
15
|
15
|
0
|
100%
|
0%
|
| February |
18
|
18
|
0
|
100%
|
0%
|
| March |
23
|
23
|
0
|
100%
|
0%
|
| April |
26
|
26
|
0
|
100%
|
0%
|
| May |
9
|
9
|
0
|
100%
|
0%
|
| June |
10
|
10
|
0
|
100%
|
0%
|
| July |
34
|
34
|
0
|
100%
|
0%
|
| August |
35
|
35
|
0
|
100%
|
0%
|
| September |
12
|
12
|
0
|
100%
|
0%
|
| October | |||||
| November | |||||
| December | |||||
| TOTAL |
182
|
182
|
0
|
100%
|
0%
|
|
BPA 3 : Processing application for asset purchases and department inventory
Duration : 14 Working Days |
|||||
| Month |
Total of Service
Year 2017 |
Total of Service Comply KPI
( 14 Working Days ) |
Total of Service Not Comply KPI
( 14 Working Days ) |
Client Charter Achievement Status
|
|
|
%
Achieve |
%
Not Achieve |
||||
| January |
6
|
6
|
0
|
100%
|
0%
|
| February | |||||
| March | |||||
| April | |||||
| May | |||||
| June | |||||
| July | |||||
| August | |||||
| September | |||||
| October | |||||
| November | |||||
| December | |||||
| TOTAL |
6
|
6
|
0
|
100%
|
0%
|
|
BPA 4 : Displaying a list of tables contractors bid price after the closing date of the tender / quotation
Duration : 14 Working Days |
|||||
| Month |
Total of Service
Year 2017 |
Total of Service Comply KPI
( 14 Working Days ) |
Total of Service Not Comply KPI
( 14 Working Days ) |
Client Charter Achievement Status
|
|
|
%
Achieve |
%
Not Achieve |
||||
| January |
62
|
62
|
0
|
100%
|
0%
|
| February |
3
|
3
|
0
|
100%
|
0%
|
| March |
16
|
16
|
0
|
100%
|
0%
|
| April |
38
|
38
|
0
|
100%
|
0%
|
| May |
123
|
123
|
0
|
100%
|
0%
|
| June |
19
|
19
|
0
|
100%
|
0%
|
| July |
10
|
10
|
0
|
100%
|
0%
|
| August |
28
|
28
|
0
|
100%
|
0%
|
| September |
29
|
29
|
0
|
100%
|
0%
|
| October |
33
|
33
|
0
|
100%
|
0%
|
| November |
34
|
34
|
0
|
100%
|
0%
|
| December | |||||
| TOTAL |
395
|
395
|
0
|
100%
|
0%
|
